First, let me say that we are tremendously grateful for our relationship with you and the support and assistance you’ve given to Safe Haven School over the years. There is no doubt in my mind that we would not be as successful as we are today if it we not for 12Five. We will be forever grateful.
Our partnership with 12Five Capital has allowed us to expand our business and achieve our organizational goals by securing the working capital needed to do so. It has certainly been a pleasure to work with the client team at 12Five as they really care about their client’s success and go above and beyond to see that our working capital needs are met on a daily basis.
Over the past 2 years our company has been working with 12five Capital on a very regular basis. As such I am comfortable writing this testimonial from a position of experience regarding their services. There are a couple of points that stand out related to our interactions with 12five. This first point is that they do what they say they will do when they say they will do it. We work with 12five to factor our invoices and while the services are not inexpensive, the costs are straight forward and explained up front. There has never been a situation where we were surprised or did not understand the fee structure. As we explored other financing options beyond the traditional banks, we discovered there was no end to the number of companies willing to provide money quickly. However, there was always an uncomfortable feeling that we were on the edge of committing to something that we would regret. As this was a new process for us when we initially signed with 12five there was some of that concern when we signed with them, however I am pleased to say that there has never been a time when we regretted the decision. The second point that is worth noting, and over time has become more impressive than the first, is the level of service that is provided daily. Whether it is conducting a routine transaction, discussing one-off needs or providing options/references for other needs, the service provided by the staff at 12five has never been anything less than excellent. 12five is a small enough organization that everyone there knows who we are, what we do and what challenges we face. There is never a feeling that they are simply trying to sell us. While running our business is our responsibility it is always comforting to know that there is a resource for us to reach out to when things get difficult. When others find themselves in a tight cash flow position I would highly recommend having a conversation with the team at 12five Capital.